Help & Support

What to do during Referencing?

What to do During Referencing

During the referencing process there a few things you can do to help speed things up:

  1. Contact your referees to let them know we will be in contact. The first form of contact will be an email followed by calls, and the sooner a reference is provided by your referee the quicker your report is completed!
  2. Upload three months of bank statements and 3 months of payslips (if applicable) 
  3. If you are currently renting upload a copy of your current tenancy agreement 

How do I upload documents?

You can upload documents by accessing your Goodlord Portal via the original ‘Reference Request’ email you received. If required, you can access this via  

How do I check the status of my reference?

You can check the status of your reference by logging into your tenant portal. 

How will I know the outcome?

To find out the outcome of your reference please contact your agent. We only provide a recommendation and the final decision is with the agent. For this reason, we are not able to tell you the outcome of your reference.




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