Help & Support

Referencing

Reference Form: Step-by-Step Guide

**NOTE: If you are seeing a form that looks different from the one that is in this article, fear not! This means you are on our new referencing form and you need to follow this link here!** This step-b...

Error Uploading Reference Documents

An error code may arise because you have uploaded files which collectively exceed 150 megabytes. Alternatively, an error code may also arise due to the format of the documents uploaded. The Goodlord platform on...

Completing your Current Employment Information

Contents: Employed Self-Employed Student Retired Contract Worker Independent Means Unemployed Employed If you are currently employed, you will be asked to provide your employment detail...

Providing your Guarantor's details

This guide will show you how to enter and submit your Guarantor's contact details. If your agent has requested a guarantor, you will receive an email requesting you to submit a guarantor for your tenancy. F...

New Reference Form: Step by Step Guide

This Guide will help you on your way through all details of the Reference Form! Guiding you through each step in the process and giving you some helpful hints along the way. Guide Content: Entering Pers...

What to do during Referencing?

What to do During Referencing During the referencing process there a few things you can do to help speed things up: Contact your referees to let them know we will be in contact. The first form of conta...


Email Us

Phone 0203 198 2060